Verida

Connecting Life to Health for over 20 years.

Welcome to the future of transportation management. 

Verida (formerly Southeastrans) is a minority-owned, non-emergency medical transportation (NEMT) management company based in Villa Rica (30 miles west of Atlanta), Georgia. Specializing in the unique challenges of NEMT programs for state Medicaid and managed care organizations, we provide comprehensive NEMT administrative services. This includes call center services; eligibility verification using proven gatekeeping processes; claims management; transportation provider credentialing and monitoring; utilization review; fraud, waste, and abuse mitigation; and quality management.

Backed by over 20 years of NEMT broker experience, Verida currently provides transportation and management services in: • Arkansas • Georgia • Indiana • Louisiana • Mississippi • Tennessee • Washington DC.  |  Learn more about our new name, Verida. Click here

VERIDA NEWS & EVENTS

Verida Participates in Emory University Hospital 2nd Annual Bridging the Gap Resource Fair
Atlanta, Georgia, March 26, 2024

Verida continues its mission of sharing information regarding Medicaid member transportation benefits by participating in the second annual “Bridging The Gap” community resource fair hosted by Emory University Hospital (EUH) in Atlanta, Georgia today.

“Many of Verida’s member population resides in the Atlanta Metro area and it is important to our organization to partner, educate, and support those healthcare agencies and social workers who aid members in managing better health outcomes,” says Verida Facility Outreach Manager, LaTonia Dixon. READ MORE

Verida Participates in Annual Georgia Medicaid Fair
Macon, Georgia, March 21, 2024
The Verida Outreach Team is in Macon, Georgia today to provide information about Non-Emergency Medical Transportation benefits for Medicaid members and our relationship with facilities and medical providers throughout the state of Georgia. READ MORE

VERIDA AT A GLANCE

5 STAR NEMT SERVICES

Our proprietary Mobile technology, NET Insight™ leverages GPS tracking to empower Verida Dispatchers to identify vehicle locations and estimated arrival times for members.

CUSTOMER SERVICE

Verida serves more than 3 million covered lives, receives over 5 million calls, and schedules more than 5 million trips annually with a 99.9% complaint-free rating from members.

NATIONALLY ACCREDITED

Since 2011 we have maintained accreditation  from URAC, a Washington, DC based health care accrediting organization that establishes quality standards for the health care industry. 

At Our Core

Verida manages member-focused transportation programs including Medicaid NEMT, Medicare Advantage, and managed-care organization transportation services.

WHAT SETS US APART

Our world-class support team takes special care of the members we serve. Our member-focused service model provides a seamless transportation experience.

01 ~ Proprietary Technology

Technology should make life easier, which is why we offer free mobile technology devices to contracted transportation providers. 

02 ~ Our Personalized Care

Our drivers become familiar with members and can report concerns to case managers using features in our mobile application.

03 ~ Our Professionalism

From the first call to the final drop-off, we pride ourselves on being the best, leading the way with integrity and care.

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